Unified CRM & ERP Integration for Manufacturing

Challenge

Sales closed deals in Salesforce while production ran on SAP. Invoices were reconciled manually, and leadership lacked a single view of pipeline-to-fulfillment performance.

Solution

We mapped data flows across all systems, built middleware APIs for bi-directional sync, automated order-to-invoice workflows, and implemented error monitoring with alerting for failed sync events.

Scope

• CRM & ERP Integration
• API Development
• Payment Gateway Sync
• Data Mapping & Migration
• Monitoring & Alerting

Results

• Eliminated 15+ hours of manual data entry per week
• Order-to-invoice processing time reduced by 70%
• Zero critical sync failures after 6 months in production
• Executive team gained unified pipeline and revenue reporting